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  • Where are you located?
    HairByPD is based in Washington, DC.
  • Do you offer worldwide shipping?
    Yes, worldwide shipping is available.
  • What methods of payment do you take?
    All products/services are to be purchased through the site. For custom orders, an invoice will be sent to your e-mail. This is to ensure a safe and secure transaction on both ends.
  • What’s the difference between regular lace (medium brown), transparent lace, and HD lace?"
    Please watch this video by IAmErickaJ. She explains the difference between all the laces https://youtu.be/yhTHZMRJi74.
  • What kind of hair do you use for units?
    Raw Indian hair.
  • When will my unit get to me?
    Processing and shipping takes up to two and a half weeks, please e-mail hairbypdstore@gmail.com for information on expedited orders. (All rush products/services are an extra $50)
  • Do you issue refunds?
    All sales are final. HairByPD assures that you will be 100% satisfied with your order, but if you are not, please e-mail hairbypdstore@gmail.com.
  • Are all your units machine constructed?
    All units are machine constructed unless stated otherwise. If your unit is pre-made, which means it wa constructed by my vendor, it will be made clear in the product's description.
  • Do you color other company’s hair?
    Yes. Please note that not all hair takes to dye the same. Make sure you bring quality bundles/wig to achieve your desired look.
  • What density are your units?
    All units are 150-180% density.
  • Where do I send my bundles/pre-made wig?
    After purchasing any service that requires you to ship/drop off your bundles, you will receive an e-mail from hairbypdstore@gmail.com on where to ship/drop off your bundles.
  • Do you color/lift 1B hair?
    I only color/lift 1B hair for highlights and balayage. If you want a vibrant ROYGBIV color, you must purchase/bring 613 hair.
  • Do you do deposits?
    Sezzle is offered at checkout, where you can pay in installments for any product.
  • Do you sell bundles/closures/frontals?
    Stay tuned for HairByPD bundles, closures, and frontals.
  • Do you do installs?
    Stay tuned for HairByPD installs.
  • How do I know my dome cap size?
    Please refer to the below picture on how to get your exact measurements.
  • How long will my unit last?
    2+ years with proper maintenance.
  • Do you keep units on hand?
    U-part units are kept on hand.
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